What is refurbished?
Refurbished devices are certified by Relab. With our in-depth diagnostic software, our technical department tests all the functionalities of the device but also the origin of the components and the legality of the circuit. This certification allows us to give our customers the assurance of having 100% functional phones and they can benefit from a 6-month warranty.
Why buy a refurbished device?
Above all, refurbished has a certain economic advantage. Businesses can benefit from high-end, high-performance products at very competitive prices. A refurbished device is a device put back on sale after having been checked, cleaned, repaired and repackaged by a professional. It may have aesthetic defects (scratches, traces of impact) but it remains perfectly operational.
Does Relab offer a warranty?
Yes, Relab offers a warranty on all of its products. We have our own technical department which allows us to provide After Sales Service to meet the needs of our customers. This is a contractual guarantee that can be seen in the invoice issued to customers. For more details about our warranty, please go to this page: Relab Warranty
Sell on Relab
How to sell my device on Relab.ma?
Simply complete the “Estimate” questionnaire on the site's home page. Once all the steps have been validated, you will receive an instant estimate. If the price suits you, all you have to do is fill in your personal data. You will be called back for an appointment.
For more details, we have provided you with a detailed article, which explains the purchase process on this our blog: How to sell your device
Return and Warranty
If I don't like the product, can I return it?
Yes you have 7 days to make sure that the product suits you.
Can you deliver outside of Casablanca?
Thanks to our logistics partner, we can deliver to you for free anywhere in Morocco within 48 hours. You can pay by credit card or cash on delivery.
Can we have an invoice?
We give a systematic invoice after each sale. If you want to make your purchases at your company's expense, please provide us with the company name, address and ICE.